Action-first tools

Find the right letter for your housing problem

Browse complaint, repairs, eviction, ombudsman, and tenant rights tools. Each one is designed to help you move from a problem to a practical next step.

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Most-used tools

Start with one of the most common letter tools below, or scroll down for the full list.

Repairs 01

Damp and mould complaint letter

Create a clear formal complaint to your council or housing association about damp, mould, and poor living conditions.

Most used tool Open tool
Repairs 02

Repairs not completed letter

Follow up overdue or ignored repair work with a stronger written request you can copy, print, or save as a PDF.

Quick and practical Open tool
Urgent 03

Emergency repairs request

For urgent issues like leaks, no heating, or dangerous defects — create a stronger written request with next-step guidance.

For urgent problems Open tool
Complaints 04

Housing Ombudsman referral letter

Take the next step when your landlord has ignored, delayed, or mishandled your complaint.

Formal escalation Open tool
Eviction 05

Section 21 challenge letter

Understand what a Section 21 notice means and create a response letter where appropriate.

Know your rights Open tool
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